Citasguru (“us”, “we”, or “our”) operates the https://www.citasguru.com/ website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name (“Personal Information”).
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.
We collect this information from you when you subscribe to our email newsletter, order one of our products, or fill out a form on our website.
If you leave a comment on the website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
You may, however, visit our site anonymously.
We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
When you visit our website, we want to make it easy, useful and reliable. To do this, we also collect other information which does *not* identify you. We do this in the following ways/methods:
– Google Analytics
– Service logs
In addition, we may use third-party services other than, but similar to, Google Analytics, that collect, monitor and analyze this type of information in order to increase our Service’s functionality.
We will provide more information on Google Analytics specifically below. However, the information is provided to you to know about other possible third-party services as well. We will also provide information concerning server logs:
Google Analytics uses “cookies”, which are small text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form – no personally identifiable information is collected about you unless you explicitly submit that information to us. Google Analytics is a free tool that lets us see what’s going on with our website traffic, where our visitors are coming from and what are they doing on our website. Most web browsers allow you to turn off cookies. To do this look at the “help” menu on your browser. Switching off cookies may restrict the use of the Service and/or delay or affect the way in which it operates.
You may also choose to opt-out from Google Analytics by installing it’s opt-out browser tool. You can find this tool at this location: https://tools.google.com/dlpage/gaoptout. For more For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/policies/privacy/.
We use server log information for purposes such as calculating site usage levels, helping diagnose problems with citasguru’s servers and administering citasguru. These server logs may include information such as your Internet Protocol (IP) address, host name, browser type, browser language, the date and time of your request, the time(s) of your visit(s) and the web page(s) that you visited. Collecting IP addresses is standard practice on the Internet and is done automatically by many web sites.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
What Do We Do With This Information?
In general, any of the information we collect may be used in the following ways:
– To improve our website and user experience.
– To respond to your customer service requests and inquiries.
– To process transactions and fulfill our obligation to you when you order a product or request information from us.
– To send periodic emails- the email address you provide may be used to send you information about relevant products and services. You can change your mind later with regard to receiving emails from us by contacting us at any time. We also include detailed unsubscribe instructions at the bottom of each email we send.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
We will take all reasonable precautions to ensure that our staff and employees who have been specifically granted access to information about you have received adequate training to ensure that they process that information only in accordance with this policy and with our obligations under applicable legislations.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Do We Disclose Any Personal Data to Outside Parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, with exception to third parties who assist us in operating our website, conducting our business, or servicing you, after confirming these parties agree to keep this information confidential.
We may, however, release personal information when required to do so by law enforcement, or in cases where it’s necessary in order to comply with the law.
Visitor comments may be checked through an automated spam detection service.
We make every effort possible to only use data processors and third party companies that are compliant with GDPR and other international privacy regulations.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you order one of our products, the transaction log is also retained indefinitely. This is so we can provide customer support and verify that you did indeed purchase said product if any customer support issues or questions arise in the future.
If you provide your email address on our website, the details you submit are retained indefinitely so we can continue to provide service and information. We will refresh consent every 2 years to ensure we still have your permission to email you.
Google Analytics user and event data is retained for 50 months from the last visit.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
What Rights You Have Over Your Data
If you’ve signed up for an email newsletter, left a comment on our site, or ordered a product from us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Should you wish to review the Personal Data being held by us about you, you can please contact us at [email protected].
Should you wish for us to permanently delete your Personal Data held by us, we will do so upon your request. In such cases, you understand that we will not be able to provide service or support to you in the future.